About Us

About GBS Dominican Republic

GBS Dominican Republic is a provider of Professional Customer Care Solutions and Back-end Operational Services for the Global Hospitality and Travel Industry. GBS Dominican Republic is part of the GBS International family, an industry leading business group with over 20 years of experience serving top tier clients in the Resorts, Travel Club and Timeshare markets.

Our Values

Every employee at GBS Dominican Republic has a significant role in constructing unique and memorable vacations for travel club members and timeshare owners. From the moment a new Travel Expert Agent takes their first call, customer satisfaction is always the goal. At the core of its success is GBS Dominican Republic’s focus on developing every employee to become a true professional within the industry.
Through periodic training for new and existing employees, GBS Dominican Republic ensures that all of its Travel Expert Agents remain up to date on new resort developments and progress within the industry. Call center employees also participate in regular refreshers to expand their customer service skill sets and grow both professionally and personally. Members can always rest assured that they are in fact working with vacation experts. Travel Expert Agents do not aim to simply book reservations, but rather, to make each reservation special for the traveler.

Our Locations

Santo Domingo

Avenida de Los Proceres 50, Edificio Unicorp; 6th Floor
Santo Domingo, Dominican Republic
+1 (829) 954-8401


Avenida 27 de Febrero; Jardin Plaza, 3rd Floor
Santiago De Los Caballeros, Santiago, Dominican Republic
+1 (829) 947-6379